Returns & Exchanges
At Dixxon Flannel, we stand by the quality of our gear and offer a 30-day window for returns or exchanges on all unwashed, unworn items with original tags attached. Please note that limited edition collaborations and final sale items are not eligible for return.
Start Your Request
Visit our online returns portal and enter your order number and zip code to locate your purchase.
Select Items
Choose the specific items you wish to return or exchange and select the reason for the request from the dropdown menu.
Print Your Label
Download and print the prepaid shipping label provided through the portal and securely package your items.
Ship and Refund
Drop your package off at any authorized carrier location; once received and inspected, we will issue your refund or ship your exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing